THESE TERMS OF USE (“TERMS”) ARE A LEGAL AGREEMENT BETWEEN YOU (“YOU” OR “YOUR” “CUSTOMER”) AND Solio Inc. (“WE” OR “SOLIO”), THE OWNER AND OPERATOR OF THE WWW.SOLIO.COM WEBSITE (THE “SITE”).  THIS AGREEMENT STATES THE TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE SITE AND THE PRODUCTS SOLD ON THE SITE (“PRODUCTS”).  BY ACCESSING AND USING THE SITE, YOU ARE INDICATING THAT YOU ACCEPT, AND AGREE TO COMPLY WITH ALL OF THE TERMS AND CONDITIONS OF THESE TERMS.  IF YOU DO NOT ACCEPT THESE TERMS, YOU ARE NOT PERMITTED TO, AND YOU MUST NOT, ACCESS OR USE THE SITE OR PURCHASE PRODUCTS FROM THE SITE.

Terms of use – The material contained in this web site has been checked for accuracy; however, all material is provided without any express or implied warranties. Neither Solio Inc. nor its affiliates assumes responsibility for any errors or omissions in the material. In no event shall Solio Inc. or its affiliates be liable for any special, indirect or consequential damages resulting from any use or performance of, or content errors or omissions in the material, even if notified in advance of the potential for such damages. All users of the material agree that access to and use of the material is subject to the terms and conditions stated in this legal notice, as well as all applicable laws, and such access and use is at the user’s own risk. These terms and conditions are subject to change from time to time without notice by updating or revising this legal notice.

Personal Information – Customers agree to provide accurate, current, and complete information as required for the purchase of the Products.  Solio Inc. reserves the right to block further sales to Customers who provide false, inaccurate or incomplete data.  Customer acknowledges that Solio Inc. uses a third party payment processing service to process orders and bill fees to your credit card.  Solio Inc. Privacy Policy, within this website (the “Privacy Policy”), explains Solio Inc. practices about collecting, using and disclosing personal information.  You hereby agree that we may use your personal information in accordance with the terms of the Privacy Policy.

Eligibility – By using the Site, you represent, acknowledge and agree that you are at least 18 years of age, or if you are under 18 years of age but are at least 13 years old, that you are using the Site with the consent of your parent or legal guardian and that you have received your parent’s or legal guardian’s permission to enter into these Terms.   Further, you represent, acknowledge and agree that: (a) all account registration information that you submit is truthful and accurate; (b) you will maintain the accuracy of such information and keep such information up-to-date; and (c) your use of the Site does not violate any applicable laws, rules or regulations.  If you are a parent or legal guardian who is registering for a child, you hereby agree to bind your child to these Terms and to fully indemnify and hold harmless Solio Inc. if your child breaches or disaffirms any term or condition of these Terms.

Solio Inc. may terminate these Terms and your use of the Site without notice if Solio Inc., in its sole discretion, believes that you are either (i) between the ages of 13 and 18 and using the Site without the permission of your parent or (ii) under the age of 13 using the Site and the Services on the Site.

Use of the Site; Password Restricted Areas of the Site – You need not register with Solio Inc. to simply visit and view the Site.  However, in order to access certain password-restricted areas of the Site, including placing an order for the purchase of Products on the Site, you must register with Solio Inc. for an account.

If you desire to register for an account with Solio Inc., you must submit the following information during the account registration process on the Site: name, billing address, shipping address and credit card information.  You will also be required to create a password for your account on the Site (“Password”) during the account registration process.  Solio Inc. agrees to use your personal information submitted during the account registration process in accordance with the terms of the Solio Inc. Privacy Policy.

You are responsible for maintaining the confidentiality of your Password, and you are responsible for all activities that occur using your Password. You agree not to share your Password, let anyone else access your Password or do anything else that might jeopardize the security of your Password.  You agree to notify Solio Inc. if your Password is lost, stolen or disclosed to an unauthorized third party, if there is any unauthorized use of your Password or if you know of any other breach of security in relation to this Site.

By using this Site, you represent and warrant that all the information that you provide when registering for an account and otherwise through the Site is accurate, complete and up to date.  You may change, correct or remove any information from your account by either logging into your account directly and making the desired changes or contacting Solio Inc. using the support form on this Site requesting that we make the change.

Non-confidential communication – All information, ideas, suggestions or other communications you transmit to Solio Inc. concerning the materials contained in this web site shall be on a non-confidential basis. Solio Inc. and its affiliates shall be free to reproduce, use, disclose and distribute such communications without limitation or obligation.

Blocking on IP Addresses – In order to protect the integrity of the services, Solio Inc. reserves the right at any time in its sole discretion to block visitors from certain IP addresses from accessing the Site.

Sales of Products to End Users Only – Solio Inc. sells Products on the Site to end-user customers only for their own personal, non-commercial use.  You may not purchase any Products for further distribution or resale or for any other commercial or business purpose or share them with any other person.

Pricing – The price that we will charge you for the Product will be the price as posted on the Site on the date you submit your order through the Site.  Solio Inc. reserves the right to change prices for Products at any time, and does not provide price protection or refunds in the event of promotions or price decreases.

You agree to pay all fees or charges to your account based on Solio Inc. fees and billing terms in effect as shown on the pricing and payment page located at: store.solio.com. You will be responsible for paying any and all applicable sales and use taxes for your purchase of the Product based on the address that you provide as the shipping address with your order, and you authorize Solio Inc. or the third party payment processing company that we engage to charge your credit card or debit card for all such taxes.

If you do not pay on time or if your credit card or debit card on file in your account cannot be charged for any reason, Solio Inc. reserves the right to either suspend or terminate your access to your account and terminate these Terms.  You are expressly agreeing that Solio Inc. or the third party payment processing company that we engage is permitted to bill you for the applicable fees, any applicable taxes and any other charges that you may incur in connection with your use of this Site and purchase of Products from the Site and the fees will be billed to your credit card or debit card on file in your account on the Site.  If you have a balance due on any account, you agree that Solio Inc. may charge such unpaid fees to your credit card or debit card on file or

Payment Methods – Solio Inc. accepts credit card and debit card payments only. We will charge your credit card at the time each applicable Product is shipped. When the Product is not available to ship for more than 20 days, the product will be in back order. At that time, Solio Inc. will announce the expected ship date on the Solio Inc. shopping site. If you choose to place an order while a product is in back order, Solio Inc. will charge your credit card at the time the order is placed. This will ensure that your order will ship as soon as the product is back in stock. If during this period you decide to cancel your order, you can do so for a full refund. You can also wait to place an order when the Product is back in stock on the shopping page; however, if there is considerable demand during a back order period supplies may be limited.  All orders will be processed in the order they are received at Solio Inc. All sales and payments will be in US Dollars.

Shipping and Order Fulfillment – Orders are shipped beginning at 9:00 AM Pacific Standard Time (P.S.T.) of the next business day (Monday to Friday) following placement of your order, excluding holidays and weekends. Change of day is considered to occur at midnight (12:00AM) P.S.T.

Order fulfillments are subject to product availability and full credit card authorization and require that your accurate and complete customer contact, billing and shipping information is received by Solio Inc. Shipments are also pending weather restrictions or natural disasters. Shipping times only apply from the date and time that the order was shipped. Shipping time estimates do not include customs clearance delays.

Shipping Costs and Methods – We use only traceable forms of delivery including UPS, Federal Express, and the US Postal Service. Shipping rates are calculated at check out on solio.com. To learn shipping rates to your destination please create an order.

Order Cancellations – Your order may only be cancelled before 9:00 AM P.S.T. of the next business day (Monday to Friday), following placement of your order, excluding holidays and weekends. After 9:00 AM P.S.T., a cancellation request is considered to be too late and is not guaranteed to be accepted. Solio Inc. is not responsible for late cancellation notices and the customer will remain liable for all product and shipping and handling fees. Change of day is considered to occur at midnight (12:00AM) P.S.T. Cancellations must be made via email request to support@solio.com

Product Delivery and Acceptance – We or the third party fulfillment company that we engage, as applicable, will ship the Products that you purchase as soon as possible after the applicable Product becomes available for shipment and provide an e-mail notice to you when the Product has been shipped. The cost of shipping the Product is not included in the purchase price of the Product and will be an additional charge.  All Products in any form will be deemed accepted upon delivery.

Refund Policy for New, Unused Products- (available to SOLIO.COM purchasers only): If you purchase a product directly from Solio Inc. through the solio.com website, you may return the new, unused product (including all original packaging and accessories) within thirty (30) days of the date of shipment, and Solio Inc. will refund the amount paid for the returned product.  To initiate a return you must contact Solio Inc. and request a return authorization. Once authorization is received the products must be shipped, postage pre-paid to the address provided to you by email reply.

To request a return:

  • Contact Support@solio.com with your SO-Order Number in the email and reason for the return
  • Support will send you a Return Authorization number that needs to be written above the shipping label on the box
  • Pack the product securely, in the original shipping materials if possible.  The product must be returned in its original retail packaging; items returned for either exchange or refund must be in their original condition and shipped back in their original packaging. They must be returned undamaged, unused and unopened.
  • Please include a printed copy of your original order confirmation email with the returned product

Incomplete returns will not be accepted.  Solio Inc. is not liable for products that are damaged or lost in transit to Solio.  We recommend that you ship your returned product to Solio Inc. via a trackable shipment method.  You are responsible for customs fees, including, but not limited to, taxes, duties and brokerage. Returns shipped past the 30-day period will NOT be accepted. Return packages without clearly marked RMA number will NOT be accepted and returned at the customer’s expense. Product must be shipped prepaid within 15 days of receiving an authorization form: No return packages will be accepted after this time period.

Shipping costs are not refundable. Customer is solely responsible for cost of shipping returned products.

Overseas Order Returns: DO NOT input the full commercial value of returned goods on any form you are required to complete. For maximum speed and efficiency simply put a nominal $1 US value. Clearly mark both sides of the package, GOODS FOR RETURN. If you do not this step properly we may be asked to pay import fees, in which case we will refuse and your goods will be returned at your expense.

As promptly  as possible following our receipt; or our third party fulfillment company’s receipt of your new, unused product (including all original packaging and accessories), Solio Inc. will credit the amount paid for the returned product (less any shipping costs/expenses related to the original purchase, which are non-refundable) to the credit card or debit card you used to make the original purchase.  Notwithstanding the foregoing, Solio Inc. does not control when a specific bank or credit card company processes a chargeback transaction.  You are responsible for contacting your bank or credit card company if you have questions about the status of the chargeback.

Solio Inc. will not provide a refund for a returned product that is received by Solio Inc.’s 3rd party fulfillment center more than thirty (30) days after the date of original purchase.  Solio Inc. also does not provide a refund for returned products that are damaged due to misuse, lack of care, mishandling, accident, abuse or other abnormal use.

This product refund policy applies to the direct end user purchaser.  It does not apply to dealers, distributors or any other third parties in a distribution chain who purchase products for resale or cover products purchased through online auction websites or channels other than the solio.com website. We reserve the right not to exchange or refund items that were: damaged due to accident, misuse, abuse, product modification or neglect or damage resulting from the performance of repairs unauthorized by Solio Inc.

Electronic Communications – By using the Site and/or the services provided on or through the Site, you consent to receiving electronic communications from Solio Inc..  These electronic communications may include notices about applicable fees and charges, transactional information and other information concerning or related to the Site and/or services provided on or through the Site.  These electronic communications are part of your relationship with Solio Inc..  You agree that any notices, agreements, disclosures or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing.

Local Laws; Export Control – Solio Inc. controls and operates this Site from its headquarters in the United States of America and the Materials and Submissions may not be appropriate or available for use in other locations.  If you use this Site outside the United States of America, you are responsible for following applicable local laws.

DISCLAIMER OF WARRANTIES – THE SITE, ANY SERVICES PROVIDED ON OR THROUGH THE SITE, MATERIALS AND SUBMISSIONS ARE FURNISHED TO YOU “AS IS” AND WITHOUT WARRANTIES, REPRESENTATIONS OR CONDITIONS, STATUTORY OR OTHERWISE, OF ANY KIND.  SOLIO INC., ON BEHALF OF ITSELF AND ITS PARENTS, AFFILIATES, SUBSIDIARIES, LICENSORS AND THIRD PARTY SERVICE PROVIDERS, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE “SOLIO INC. PARTIES”): (A) EXPRESSLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE; (B) DOES NOT REPRESENT OR WARRANT THAT SITE, ANY SERVICES PROVIDED ON OR THROUGH THE SITE, MATERIALS OR SUBMISSIONS WILL MEET YOUR  REQUIREMENTS, OR THAT THE OPERATION OF THE SITE, ANY SERVICES PROVIDED ON OR THROUGH THE SITE, MATERIALS OR SUBMISSIONS WILL BE TIMELY, UNINTERRUPTED, STABLE, OR SECURE OR free from viruses, interference, hacking, loss, or corruption; (C) DOES NOT REPRESENT OR WARRANT THAT SITE, ANY SERVICES PROVIDED ON OR THROUGH THE SITE, MATERIALS OR SUBMISSIONS WILL BE ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED; AND (D) DOES NOT MAKE ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS REGARDING THE USE OR THE RESULTS OF THE USE OF SITE, ANY SERVICES PROVIDED ON OR THROUGH THE SITE, MATERIALS OR SUBMISSIONS IN TERMS OF THEIR ACCURACY, RELIABILITY, TIMELINESS, COMPLETENESS, OR OTHERWISE.  YOUR USE OF THE SITE, ANY SERVICES PROVIDED ON OR THROUGH THE SITE, MATERIALS AND SUBMISSIONS IS ENTIRELY AT YOUR OWN DISCRETION AND RISK AND YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE, ANY SERVICES PROVIDED ON OR THROUGH THE SITE, MATERIALS AND SUBMISSIONS.

THIS LIMITATION OF REMEDIES IS A PART OF THE BARGAIN BETWEEN YOU AND SOLIO INC..  NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY SOLIO INC. OR ANY PERSON ON BEHALF OF SOLIO INC. SHALL CREATE A WARRANTY OR CONDITION, OR IN ANY WAY CHANGE THIS EXCLUSION OF WARRANTY.

NOTHING IN THIS SECTION SHALL EXCLUDE OR LIMIT THE SOLIO INC. PARTIES’  WARRANTIES, REPRESENTATIONS OR CONDITIONS TO THE EXTENT THEY MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW, IN WHICH CASE, SUCH WARRANTIES, REPRESENTATIONS OR CONDITIONS WILL BE EXCLUDED AND LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

LIMITATION OF LIABILITY  IN NO EVENT SHALL ANY SOLIO INC. PARTY BE LIABLE TO YOU, OR ANY THIRD PARTY, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, COMPENSATION, REIMBURSEMENT OR DAMAGES IN CONNECTION WITH, ARISING OUT OF, OR RELATING TO, THE USE, OR LOSS OF USE OF, THE SITE, ANY SERVICES PROVIDED ON OR THROUGH THE SITE, MATERIALS OR SUBMISSIONS, LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF DATA OR CONTENT, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, SUBSEQUENT OR OTHER COMMERCIAL LOSS, OR FOR ANY OTHER REASON OF ANY KIND, WHETHER BASED ON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION, BREACH OF CONTRACT OR TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE OR STRICT LIABILITY), EVEN IF A SOLIO INC. PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IF, NOTWITHSTANDING THE FOREGOING, A SOLIO INC. PARTY IS FOUND TO BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGE OR LOSS WHICH ARISES UNDER OR IN CONNECTION WITH YOUR USE OF THE WEBSITE, CONTENT, PRODUCTS, MEMBERSHIPS OR SUBMISSIONS, THE RELEVANT SOLIO INC. PARTY’S TOTAL CUMULATIVE LIABILITY SHALL IN NO EVENT EXCEED THE AMOUNT YOU PAID SOLIO INC. FOR THE APPLICABLE PRODUCT.

NOTHING IN THIS SECTION (LIMITATION OF LIABILITY) SHALL EXCLUDE OR LIMIT ANY SOLIO INC. PARTY’S LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW, IN WHICH CASE, SUCH SOLIO INC. PARTY’S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

Copyright Notice – © 2014 Solio Inc. (Legal correspondence Address), 1712 Pioneer Avenue, Suite 1428, Cheyenne, WY 82001 USA, United States of America. All rights reserved.

Copyright Permission Notice – Solio Inc. respects the intellectual property rights of others, and we ask you to do the same.

Copyright in the documents and/or the software provided in this web site is owned by or licensed to Solio Inc. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Notice and Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.

If you believe that your work is the subject of copyright infringement and/or trademark infringement and appears on our Site, please  provide Solio Inc. designated agent the following information:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Identification of the copyrighted and/or trademarked work claimed to have been infringed, or, if multiple works at a single online site are covered by a single notification, a representative list of such works at that site.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled at the Site, and information reasonably sufficient to permit Solio Inc. to locate the material.
  • Information reasonably sufficient to permit Solio Inc. to contact you as the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted.
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright and/or trademark owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Solio Inc. agent for notice of claims of copyright or trademark infringement on this Site can be reached as follows: By mail: Solio Inc. Legal (Legal correspondence Address only), 1712 Pioneer Avenue, Suite 1428, Cheyenne, WY 82001 USA, United States of America. By phone: 1-415-699-0467 By email: support@solio.com

Please also note that for copyright infringements under Section 512(f) of the Copyright Act, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.

Trademark Notice – The following product names are registered trademarks of Solio Inc.  Images of people or places in this web site are either the property of or used with permission by Solio Inc. The use or misuse of those images except as expressly authorized is prohibited. All trademarks, service marks, and trade names (collectively the “Marks”) are proprietary to Solio Inc. or other respective owners that have granted Solio Inc. the right and license to use such Marks. Solio In and its affiliates enforce their intellectual property rights to the fullest extent of the law. If you have questions concerning the legal notices stated above, you may contact Solio Inc. (Legal correspondence Address), 1712 Pioneer Avenue, Suite 1428, Cheyenne, WY 82001 USA, United States of America.

FOR LEGAL CORRESPONDENCE ONLY
Solio Inc. Legal Headquarters

1712 Pioneer Avenue, Suite 1428
Cheyenne, WY 82001 USA

Solio Inc. Operations
28 Second Street #3038 , 3RD FLOOR
San Francisco, CA 94105 USA
+1-800-764-8610  / 1-415-699-0467

Email: support@solio.com

– Solio Inc. Limited Product Warranty –

Last Updated: May 1, 2014

Please refer to the terms and conditions of the limited product warranty provided with the Product you purchased if different than stated below.

WHO IS COVERED? This limited warranty is non-transferable and applies only to the original end user purchaser.  An original or copy of a sales receipt from the original authorized sales retailer is required as proof of purchase to seek warranty service.  Please note that Solio does not authorize Dealers to sell on e-Bay or Amazon.com or other 3rd party websites and receipts from these unauthorized dealers and websites will not be accepted as valid for the circumstance of warranty returns.

WHAT IS COVERED? Solio Inc. warrants that Solio Inc. Products (the “Product”) will be free from defects in workmanship and materials under normal use for a period of one (1) year from the original purchase date from an authorized Solio Dealer (“Limited Warranty Period”). If the Product is proved to be defective by reason of faulty workmanship or materials; we will, at our option, repair or replace the same free of charge save for our labor or materials on condition that:

1 – The original invoice or sales receipt (indicating the date of purchase, product type and authorized dealer’s name) is presented together with the defective unit.

2 – The complete unit is returned to the manufacturer or country distributor, postage (and duty if applicable) prepaid.

3 – The unit has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorized by the manufacturer.

4 – All service work is undertaken by the manufacturer or appointed agents.

5 – Any defective unit or part shall become the property of the manufacturer.

This warranty is in addition to your statutory rights. This warranty excludes damage caused by misuse or neglect.

WHAT IS NOT COVERED? This limited warranty does not cover any damage or malfunction arising from:

  • Normal wear and tear of Product use
  • Misuse, lack of care, mishandling, accident, abuse or other abnormal use
  • Liquid damage as evidence by deterioration or degradation of materials
  • Use of the Product other than for its intended purpose
  • Damage caused by improper or unauthorized repair or maintenance
  • Product that has been modified or altered
  • Any product that is not manufactured by Solio Inc. (including, without limitation, any non-Solio Inc. product that is used in connection with the Product)
  • Product purchased from Non-Authorized retail outlets including third party merchants on online marketplaces such as Amazon.com and ebay.com If you buy a Solio Product from anyone but an Authorized Dealer the product warranty will be voided. Please buy safe; purchase Solio only through AUTHORIZED SOLIO DEALERS.

LIMITATION OF LIABILITY

IN NO EVENT SHALL SOLIO INC. OR ITS SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF THE USE OF THE PRODUCT, INCLUDING, WITHOUT LIMITATION, PROPERTY DAMAGE, LOSS OF VALUE OF THE PRODUCT OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE PRODUCT, OR LOSS OF USE OF THE PRODUCT OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE PRODUCT, EVEN IF SOLIO INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOLIO INC. HAS NO LIABILITY FOR ANY DAMAGE OR DESTRUCTION TO CONSUMER ELECTRONICS DEVICES OR OTHER PERSONAL PROPERTY THAT ARE USED IN CONNECTION WITH THE PRODUCTS, INCLUDING, WITHOUT LIMITATION, TABLETS, CELL PHONES, MP3 PLAYERS, HEADLAMPS, OR OTHER USB-POWERED HANDHELD DEVICES, OR ANY LOSS OF DATA CONTAINED IN THE FOREGOING DEVICES.

NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF SOLIO INC. AND ANY OF ITS SUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT.

SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights. You may also have other rights that vary from state to state.

– Solio Inc. Privacy Policy –

Effective Date: May 1, 2014

Last Updated: May 1, 2014

This Privacy Policy explains how we use and disclose personal information that Solio Inc. (“Solio” or “we” or us”) collects at this website located at www.solio.com (“Site”). By using this Site, you accept Solio Inc. practices about collecting, using and disclosing personal information described in this Privacy Policy.

Information We Collect Directly From You

Purchase information: We collect the following information when you purchase an item from our Site:  your name, billing and shipping address, credit card information and any other information necessary to process your order.

Survey or Questionnaires: We may also collect information directly from you if you choose to complete our surveys or questionnaires (either online or paper), including your name and e-mail address and/or demographic information such as your age, location and interests.

Emails and Other Communications: We may also collect information from you if you respond to our email inquiries.  More specifically, we may send you marketing, research and promotional emails, and we may request additional information from you, such as your age, location, interests and places that you have traveled off-grid.  Please see the section below entitled “Opting Out of Email Communications” for information on how to unsubscribe from our marketing, research and promotional emails.

Information We Collect About You Automatically and From Third Parties

We collect information about all visitors to our Site through cookies and other tracking devices.  Please see the section below entitled “What About Cookies” for additional information.

Using Your Information

We may use the information that we collect about you, including personal information, for the following purposes:

to fulfill and process your order;

to tell you about products and services that we believe would be of interest to you;

customer loyalty programs; to respond to requests or inquiries from users,

to communicate with users about their use of our products, and for other customer-service-related purposes;

to send Solio Inc. marketing, research and promotional e-mails to users;

to carry out marketing and promotional activities, such as contests;

to carry-out and/or enforce a transaction or agreement with a user; and

to improve our Site and our products and to better understand how users access our Site and use our products, on an aggregated and individualized basis.

Opting Out of E-mail Communications

If you no longer want to receive marketing, research and promotional email messages from us, you may unsubscribe through the link in the email or by sending us an email at support@solio.com.

Sharing Your Information

We may disclose information you to the following persons and for the following reasons:

Service Providers: We may share information with third party vendors, service providers, contractors or agents that provide support services to us or perform functions on our behalf, such as the companies that host our Site; deliver, ship or fulfill orders for our products, provide payment processing or other e-commerce services, provide email marketing services, administer surveys, contests and promotions on our behalf, or help us market our products and services. We provide those companies with information so that they may provide services for us or perform functions on our behalf, and we do not authorize these companies to use your information for other purposes.

In Response to Legal Process:  We may disclose the information we collect from you if permitted or required by law, to comply with state and federal laws, a judicial proceeding, court order or other legal process, such as in response to a subpoena or search warrant.

Business Transfers:  If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.

To Protect Solio Inc. and Others.  We may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or to enforce our Terms of Use, product warranty and/or this Privacy Policy, or to protect Solio Inc. in litigation.

Social Media: We have a presence on various social media platforms, such as Facebook, Twitter, and YouTube. These platforms provide us with anonymized and aggregated demographic and use information, including page impressions, “Likes,” traffic links and page views, which we use to improve our marketing efforts.

We also offer visitors to our Site the ability to indicate that they “Like” Solio Inc. Site and/or our products on Facebook.  The visitor will be asked to log onto his or her Facebook account.  Solio Inc. does not store Facebook log-in information.  The “liked” item then appears on the visitor’s Facebook page.

How We Use Cookies & Other Tracking Technologies

When you interact with the Site, we strive to make your experience easy and meaningful.  We may use or engage others to use cookies and web beacons to track user activity and collect site data.

Our website uses Google Site Tracking tools.

Cookies. When you come to the Site, our web server sends a cookie to your computer.  Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes.  There are two types of cookies: session-based and persistent-based cookies.  We also may permit certain third party cookies to be placed on our Site.

Session Cookies.  Session cookies exist only during an online session.  They disappear from your computer when you close your browser or turn off your computer.  We use session cookies to allow our systems to uniquely identify you while you are logged into the Site. This allows us to process your online transactions and requests, and to verify your identity as you move through our Site.

Persistent Cookies.  Persistent cookies remain on your computer after you have closed your browser or turned off your computer.  We may use persistent cookies to track aggregate and statistical information about user activity.

Third Party Cookies – We also may engage third parties, including, without limitation, Google Analytics, to track and analyze non-personally identifiable Site data.  We use the data collected by such third parties to help us administer and improve the quality of the Site, to analyze usage of the Site and to improve Solio Inc. marketing efforts.  We do not have access to or control over these third party cookies nor does this Privacy Policy cover such third parties’ use of data. Google Analytics features are based on Display Advertising (e.g., Re-marketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting).

Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in future.  The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to the Site who disable their web browsers’ ability to accept cookies will be able to browse the Site. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

Clear Gifs (Web Beacons/Web Bugs). We or the third parties we engage to track and analyze Site data may employ clear gifs (a.k.a. Web Beacons/Web Bugs) to help us better manage content on the Site.  Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on your computer’s hard drive, clear gifs are embedded invisibly on Web pages.

Updating Your Information: Solio Inc. provides you with the ability to review, correct and delete the personal information that you have provided to us; if you wish to review, correct or request the deletion of any information that you have provided to us, contact support@solio.com.

Security: We have implemented commercially reasonable precautions, including, where appropriate, https, SSL, and 128bit encryption, to protect our Site and the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.  Please be aware that despite our best efforts, no data security measures can guarantee 100% security all of the time.

Third-Party Website Links: Our Site may contain links to other third-party websites that we do not own or control.  Those websites are governed by their own privacy policies, and not this Privacy Policy.  We are not responsible for the information practices of such third-party websites.

Children Under 13: We do not knowingly collect information from persons under 13.  If we learn that we have received information from children less than 13 years of age, we will delete such information.

International visitors: This Site is hosted in the United States and subject to United States law. If you are accessing the site from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal data to the United States and by providing your personal data you consent to that transfer.

Changes to Privacy Policy: Please note that this Privacy Policy may change from time to time as we update our Site and roll-out new products. If we make any changes to this Privacy Policy that materially affect our practices with regard to the personal information that we have previously collected from you, then we will endeavor to provide you with notice of those changes to this Privacy Notice in advance of such change by highlighting the change on our Site. You should check solio.com from time to time to review our current Privacy Policy. Changes to this Privacy Policy are effective at the time they are posted, and your continued use of our Site after posting will constitute acceptance of, and agreement to be bound by, those changes.

Questions, Concerns and Comments: If you have any questions regarding our Privacy Policy, please contact us at support@solio.com.